Shipping Policy

United States

  • UPS Ground… $10 Flat Rate. FREE SHIPPING for orders over $200. (Estimated 3-12 Business Days) Please note, all single shirt and small, non-breakable orders will be shipped via USPS unless otherwise requested.
  • USPS Express Mail/UPS Second Day… $25 Flat Rate.  (Estimated 2-3 Business Days)
  • Please note, if you have a preference on carrier, please email info@machusonline.com immediately after the order and we can accommodate.

 

Canada

  • USPS Priority/UPS Ground… $25 Flat Rate. FREE SHIPPING for orders over $500. (Estimated 6-15 Business Days)
  • UPS Saver (express)… $55 Flat Rate. (Estimated 2-6 Business Days)
  • Please note, if you have a preference on carrier, please email info@machusonline.com immediately after the order and we can accommodate.

 

International

  • UPS Worldwide Expedited / USPS Priority International… $45 Flat Rate (Estimated 4-12 Business Days)
  • UPS Saver / USPS Express Priority International (the express option)… $75 Flat Rate (Estimated 2-5 Business Days)

 

Shipping Notes

We insure each package for the total purchase amount. We use both UPS and USPS and will choose the best method for the specific address of the customer. If you prefer one or the other, please contact us with an email after the order at info@machusonline.com and we will make sure that method is chosen.

Items are generally shipped the next business day with the exception of holidays and weekends (orders placed on Saturday afternoon ship out on Monday).

Please note that while USPS priority mail is fast and inexpensive, the arrival time is not guaranteed. If you require a guaranteed arrival time, you may purchase upgraded shipping options at an additional charge.

Please allow 1-2 extra days for processing during peak business periods such as sale events and holiday seasons.

Lost shipments and stolen packages from doorsteps/mailboxes are not the responsibility of Machus and claims must be made by the customer to the appropriate carrier.

 

International Order Details

Machus is not responsible for paying additional VAT charges for customs clearance. Each country is different. Delays and charges happen randomly and are out of our control. Although very rare, some delays can take several weeks.

For shipping to a destination outside the USA, additional tax, customs and import duties will be levied by the client’s local government. All additional taxes and fees are the responsibility of the client. This can potentially range from 10%-40% of the total order value. This fee is separate from the shipping cost and is out of our control.

Because we are a registered business, we can not lower the value of products to avoid potential customs fees. Consequences of such action could be harmful for both parties.

 

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